Clinicians

Occupational therapy

• Occupational Therapy Australia. Telehealth. (2020)
• Canadian Association of Occupational Therapists. CAOT position statement: tele-occupational therapy and e-occupational therapy. (2011)

Physiotherapy

• Australian Physiotherapy Association. Telehealth guidelines response to COVID-19. (April 2020)
• Australian Physiotherapy Association. Telehealth – APA Q&A webinars

 Podiatry

• Australian Podiatry Association. Telehealth for podiatrists

Speech pathology

• Speech Pathology Australia. Telepractice resources. (updated 8 April 2020)

Children with complex disabilities

• Hines M., Bulkeley K., Lincoln M., Cameron S., Dudley S.
  • Telepractice for children with complex disability: guidelines for quality allied health services. University of Sydney. (January 2020)
  • Telepractice for children with complex disability: quality service delivery. (4 October 2017)
  • Delivering quality allied health services to children with complex disability via telepractice: lessons learned from four case studies. (16 February 2019)

Pediatrics

• Early Childhood Intervention Australia. Telepractice guidelines for early childhood intervention. (April 2020) (Australia)
• Royal Institute for Deaf and Blind Children. RIDBC teleschool – guiding principles for telepractice. (Australia)
• University of Washington. An introductory guide to interactive videoconferencing for children with special healthcare needs. (USA)
• National Centre for Hearing Assessment and Management (NCHAM). A practical guide to the use of tele-intervention in providing early intervention services to infants and toddlers who are deaf or hard of hearing. Utah State University. (3 November 2020) (USA)

National Disability Insurance Scheme (NDIS)

• Connecting with and helping participants.

Electronic transfer of prescriptions (ETP)

• Australian Digital Health Agency. Electronic Prescribing -Frequently Asked Questions. Australian Government. see also Electronic prescribing: For dispensers.
• Department of Health. COVID-19 National Health Plan – prescriptions via telehealth – a guide for prescribers. Australian Government
• Department of Health. COVID-19 National Health Plan – prescriptions via telehealth – a guide for pharmacists. Australian Government
• The Pharmaceutical Benefits Scheme. PBS news: expansion of pharmaceutical benefits scheme continued dispensing arrangements COVID-19. Australian Government Department of Health. (31 March 2020)
• Healthvital IT. Electronic transfer of prescriptions (ETP). South Eastern Melbourne Primary Health Network

Pharmacy

• The Pharmacy Guild of Australia.
  • Telehealth service
  • Telehealth services from community pharmacies. (21 August 2019)
• Department of Health. COVID-19 National Health Plan – prescriptions via telehealth – a guide for pharmacists. Australian Government. (27 April 2020)
• Pharmaceutical Society of Australia. Medication reviews via telehealth to better protect Australians. (17 April 2020)
• Rothwell M. & Hogan A. Clinical pharmacists connecting with patients in rural and remote towns via telehealth. Cairns and Hinterland Hospital and Health Service, QLD

Australian Medical Association and Medical Indemnity Industry Association of Australia

• Clinical images and the use of personal mobile devices. (2014)

• Australian College of Rural and Remote Medicine. Seeking consent for telehealth. (2012) (sign-in required)
• Australian College of Rural and Remote Medicine. Telehealth patient information sheet. (2012) (sign-in required)
• Occupational Therapy Australia. Telehealth: OTA telehealth guidelines, checklist, and consent form template. (2020)
• The Royal Australian and New Zealand College of Psychiatrist. Seeing a psychiatrist online (telepsychiatry). (April 2020)
• Early Childhood Intervention Australia. Family telepractice checklist: for early childhood intervention sessions. (2020)
• National Center for Hearing Assessment and Management, Speech Pathology Australia. Sample informed consent for telepractice. (2020)
• Speech Pathology Australia. Telepractice resources: relevant association documents. (2020)
• Recovery Station: TelePractice. Information on telepractice for clients. (2020)
• Dr Howard Zeimer.Telehealth/Video Consultation Informed Consent Form
• Hammond Care. Patient Information Sheet on Being Part of a Telehealth Consultation

• Australian College of Rural and Remote Medicine. eHealth
• Australian College of Rural and Remote Medicine. ACRRM Telehealth Tool Kit (sign in required)
• Australian Digital Health Agency. Telehealth (for providers)
• Cancer Australia. Telehealth resources and COVID-19; Telehealth (multidisciplinary care). Australian Government
• Royal Australasian College of General Practitioners. Telehealth
• Royal Australasian College of Physicians. Telehealth
• Peter MacCallum Cancer Centre. Telehealth
• Services for Australian Rural and Remote Allied Health (SARRAH). Telehealth
• Telehealth Victoria Community of Practice. Telehealth starter kit – version 1
• Agency for Clinical Innovation. Telehealth resources. NSW Government
• Agency for Clinical Innovation. Chronic pain telehealth toolkit. NSW Government
• Marathon Health. Telehealth resources and links
• South Western Sydney PHN. Telehealth
• CHECKUP. Outreach service creating healthy communities: telehealth
• eSafety Commissioner. Our programs. Australian Government
• Health Direct Victoria. Patient and clinician guides to download and email or print (some customisable)

• National Consortium of Telehealth Resource Centers. (USA) Telehealth Resources (COVID-19 Telehealth Resources, Resource Documents, Telehealth Program Documents, Evidence for Telehealth)
• Centre for Medicare and Medicaid Services. State Medicaid and CHIP telehealth toolkit: policy considerations for state expanding use of telehealth (COVID-19 version). (USA)
• Cochrane Special Collection. Coronavirus (COVID-19): remote care through telehealth. (Cochrane Library)
• NZ Telehealth. NZ Telehealth Resource Centre. (NZ)
• Rural Health Information Hub. Rural telehealth toolkit. (USA)
• American Academy of Allergy Asthma and Immunology (AAAAI). Utilize telemedicine. (USA)
• National Consortium of Telehealth Resource Centres. COVID-19 telehealth toolkit. (USA)
• American Medical Association. AMA EdHub. Telemedicine: facilitate access to care for your patients. (USA) 
• Early Childhood Intervention. ECI Telehealth. Texas Health and Human Services. (USA)
• Early Intervention Technical Assistance Portal. Professionals: Resources to Support Tele-intervention. (USA)

Clinical Oncology Society of Australia. Australasian Tele-Trial Model: access to clinical trials closer to home using telehealth v7.0 (19 September 2016)

Victorian Comprehensive Cancer Centre. VCCC Teletrials Resources

Queensland Health Teletrials Resources

• Teletrials Clinical Consultation User Guide: using telehealth communications v4.0 (April 2019). Health Innovation, Investment and Research Office (HIIRO), Queensland Health
• Clinical Trial Research Agreement Subcontract: for studies conducted under a Tel-trial model v4.0 (September 2018)

Translating and interpreting services (TIS)

• Telehealth video interpreting for medical consultations is available now
• About the Free Interpreting Service

RACGP  Telehealth consultations with patients requiring an interpreter

Australian Human Rights Commission  Chapter 4: Cultural safety and security: Tools to address lateral violence – Social Justice Report 2011

Health Consumers’ Council Supporting Cultural Diversity in Healthcare (link to 3 hour workshop)

Mirzoev, Tolib, and Sumit Kane. “What is health systems responsiveness? Review of existing knowledge and proposed conceptual framework.” BMJ global health 2.4 (2017)